Every message,
answered. Every guest,
remembered.
Reply to every guest in seconds, day or night — and turn each conversation into a booking, a returning guest, and revenue you can see. The hotels that answer fastest win the most rooms.
Book Deluxe Room →Secure checkout · instant confirmationEvery guest platform, wired into one CRM.
WhatsApp, Email, Messenger, Instagram and TikTok — every conversation flows down one glowing line into a single CRM: pipeline, bookings and repeat-guest revenue, captured in seconds.
Deluxe Pool View held · 3 nights · RM 1,140
300 guests, 7 Dec, halal — ballroom packages?
Grand Azura Ballroom — from RM 188/pax
Convention Hall B booked · RM 3,200 all-in
4 pax reserved · this Sunday, 10:30 AM
Skyline King booked · Sat · RM 420 direct
Command Center
Today · Tue 12 Aug · 09:42- Aisha R. booked — RM 1,140 directJUST NOW·WHATSAPP
- Wedding PDF sent to Sarah Lim in 12 sec2 MIN AGO·EMAIL
- VIP escalated to Events Manager in 38 sec9 MIN AGO·MESSENGER
- Replied in 中文 — brunch, 6 pax reserved14 MIN AGO·INSTAGRAM
- Aisha R. linked to 2 past stays — profile enrichedJUST NOW·CRM
Five channels · one Guest Response AI System · one Guest Management System (CRM)
Rates, availability & bookings — every channel, one CRM
Get more guests by engaging faster
The faster you reply, the more enquiries turn into bookings. Here is what that speed looks like in practice.
Guest messages answered instantly
Average response time, day or night
Revenue streams handled in chat
Coverage — no night shift required
Two sides of the same conversation
A front-of-house AI that answers, and a back-office CRM that remembers — working as one.
The one that never misses an enquiry
It answers every WhatsApp message in seconds — quoting rooms, sending menus, attaching PDF proposals and booking links — in your hotel's own voice, around the clock.
- Understands every department, from rooms to banquets
- Sends pictures, brochures and proposals in-chat
- Hands over to your team the moment it's needed
Remembers every guest and conversation
One inbox for WhatsApp, Instagram, Messenger, TikTok and email — the AI auto-replies on every channel while guest profiles, lifecycle stages and pipelines update themselves.
- Every channel in one inbox, AI auto-reply on each
- Lifecycle stages track guests from enquiry to stayed
- Your team takes over any chat with one click
Room: Family Suite ×2
Check-in: 3 Jul 2026 · Check-out: 7 Jul
Guests: 9
Complete your booking here (best-rate guarantee) →
Every department, answered like your best staff
From a single room night to a 300-pax wedding, every guest gets a warm, accurate reply — in the voice of the department they are asking for.
Fill rooms while you sleep
A guest asks, and moments later they have availability, rates, room photos and a booking link — all in one warm, uninterrupted thread.
- Live availability, rates and instant confirmations
- Room photos and brochures sent in the same chat
- Modification and cancellation requests handled politely
Sea View PremierEvery table booked in chat
Menus, dietary questions and table bookings handled end-to-end, with promos offered at the perfect moment.
- Menus, opening hours and dietary questions answered
- Table reservations booked straight into your system
- Buffet promos and set menus upsold automatically
Garden Table setWin the wedding before competitors reply
Capacity, dates and packages quoted on the spot — with a full PDF proposal before the couple finishes dinner.
- Ballroom capacity, packages and dates quoted instantly
- Full PDF proposals generated in the conversation
- Site-visit appointments booked for your sales team
Corporate enquiries, handled like a sales team
Halls, breakout rooms, AV specs and room blocks quoted like your best salesperson — at machine speed.
- Conference halls, breakout rooms and AV specs on demand
- Corporate rates and room-block quotes in minutes
- Every enquiry routed into your B2B sales pipeline
Group quotes in minutes, not days
Tour operators and agents get group rates, room blocks and itinerary answers without waiting on email.
- Agent and tour-operator rates quoted per group size
- Multi-room blocks with itinerary-friendly check-ins
- Package brochures and photos shared instantly
Group itineraryEvery guest, one conversation
WhatsApp, Instagram, Messenger, TikTok, email — wherever a guest reaches out, they get one warm, instant reply with the right rate, photo and booking link. Every detail is remembered, so nothing slips between shifts and no enquiry goes cold.
Guests message in
Guest AI sends out
Guests message in
Guest AI sends back
The old way costs you bookings
Every missed message is a missed booking. Here's exactly what changes on day one.
Enquiries at 2 AM go unanswered — the guest books the hotel that replied.
The AI answers in seconds, in any language, at any hour.
Banquet and wedding quotes take three days of back-and-forth.
A full PDF proposal lands in the same chat, in the same minute.
The front desk drowns in the same twenty questions every day.
The routine questions answer themselves — your team only sees what truly needs a person.
Guest details vanish after checkout — no follow-up, no return visit.
Every chat becomes a CRM record with reminders that draft themselves.
Hotels feel it in the first week
Less repetition for your team, faster answers for your guests — and every ringgit of it visible in the CRM.
Guests message us at midnight about rooms, weddings, everything — and by morning the bookings are already in the pipeline. It's like adding a night team without hiring one.
The CRM behind the chat
Connected to Guest Response AI — every enquiry, booking and guest preference lands in one pipeline without anyone typing a thing.
Every conversation becomes a record. Automatically.
Every channel, one inbox
WhatsApp, Instagram, TikTok, Messenger and email land in a single queue — the AI auto-replies on all of them, and your team takes over any thread with one click.
- Channel badges, unread counts and guest context inline
- AI Auto-reply toggle per conversation, Take Over anytime
- Lifecycle stage updates itself: new → enquiry → booked → stayed
Room: Family Suite ×2
Check-in: 3 Jul 2026 · Check-out: 7 Jul
Guests: 9
Complete your booking here (best-rate guarantee) →
From enquiry to repeat guest
Every corporate deal staged, valued and summarised by AI — enquiry, proposal, deposit, confirmed, repeat. Your open pipeline and won revenue always one glance away.
- Deal funnel with live values at every stage
- AI negotiation summaries written from the chat itself
- Aging alerts before a deal goes cold
The whole hotel at a glance
Bookings this week, average response time, upsell revenue — plus every guest grouped by status with owners and values, exactly how your morning meeting wants it.
- KPI cards with live sparklines
- Guests grouped by enquiry status with colored pills
- Owner avatars so nothing falls between shifts
Who reminds Mr. John it's his anniversary today?
We do.
Remember a guest's birthday — and they book again. The CRM quietly tracks honeymoons, birthdays and annual dinners, then drafts a warm, personal message days ahead, ready to send with one tap.
B2B sales pipelines, from chat to closed
Corporate retreats, agency tour series, MICE blocks — every B2B enquiry the AI fields moves through a visual pipeline your sales team actually keeps updated, because the updates happen on their behalf.
Four steps to a hotel that always replies
Live in days, not months — no new hardware, no new apps for your team to learn.
Connect your number
We plug the AI into your hotel's existing WhatsApp number — nothing changes for your guests.
We train it on your hotel
Rooms, menus, packages, rates, policies — the AI learns your property inside out.
AI answers, quotes & books
Every enquiry answered in seconds, every conversation logged to your Guest CRM.
Your team closes & upsells
Staff step in only where a human wins the deal — with full context from the chat.
Everything a GM asks before saying yes
The details every operator wants nailed down before they trust a new voice with their guests.
Yes. It plugs directly into your current hotel WhatsApp Business number — nothing changes for your guests, and you keep the number you already print and promote.
Give every guest the
welcome they booked for
Message us on WhatsApp and experience exactly what your guests will — the AI and the CRM, live, on your own phone. No slides, no sign-up.
or message us directly: +60 11-2916 0777