01Enquiry
22:40, and someone asks what's left in Tower B
The message lands on WhatsApp from a launch reel and is answered in seconds, with the right unit type and the right price, while the gallery is closed.
Property Response AI
Property CRM and Response AI
The CRM your pipeline survives on.
The AI that answers every enquiry.
Every enquiry, viewing, booking and tenancy in one place. Replies go out in seconds, and the lead is still warm nine months later.
- Live in days
- Your existing WhatsApp number
- No new apps for your agents
NFNurul FaiqahTake Over
Hi, still got 3-bedroom units in Tower B? Budget around RM 700k. Name is Nurul.
AI · auto-replied in 4s
Thank you, Nurul! Here's what's left in Tower B:
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Type a message… (/shortcut for a template)Suggest↑ Send
SR
Suria Realty
online, replying instantly
Any 3-bedroom units left in Tower B?
Yes, four left. Type C, 1,150 sqft, from RM 680,000 with a 5% bumiputera discount.
Book a show-unit viewingSaturday and Sunday slots, instant confirmationThe enquiry becomes a lead record. Nobody types it in.
Every channel your buyers already use, every portal you already list on
- channels arriving in one inbox
- 5
channels arriving in one inbox
- average reply, day or night
- 38s
average reply, day or night
- property service areas answered in full
- 5
property service areas answered in full
- cycles carried without a lead going cold
- 9mo
cycles carried without a lead going cold
One ecosystem, two products
The CRM and Buyer Intelligence Platform remembers your leads. Property Response AI answers them. Together they are the Property Management System.
Product one
CRM and Buyer Intelligence Platform
One inbox for every channel, with buyer profiles, lifecycle stages, deal pipelines and booking values updating themselves as the AI works. Your agent takes over any thread with one click.
- Every channel in one inbox
- Buyer profiles enriched from every viewing and enquiry
- Lifecycle from enquiry to booked to owner
- Investor and tenancy pipelines with live values
- Aging alerts on leads that have gone quiet, drafted
NFNurul FaiqahTake Over
Hi, still got 3-bedroom units in Tower B? Budget around RM 700k. Name is Nurul.
AI · auto-replied in 4s
Thank you, Nurul! Here's what's left in Tower B:
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Type a message… (/shortcut for a template)Suggest↑ Send
Both write to the same buyer record
SR
Suria Realty · Property AI
online
Today
What's the price for a 2-bedroom in Phase 2?21:14
Type B is 892 sqft, from RM 545,000. Two units left on the high floors facing the park.21:14
Suria_Parkview_TypeB_Factsheet.pdf3 pages, 1.4 MB
21:15Type a message
Product two
Property Response AI
It answers on WhatsApp, Facebook, Instagram, TikTok and email in seconds, quoting unit prices, sending floor plans and attaching PDF fact sheets and viewing links, in your agency's own voice, around the clock.
Answers all five property pillars
The CRM and Buyer Intelligence Platform
Connected to Property Response AI, so every enquiry, viewing, booking and tenancy lands in one place without anyone typing a thing.
WhatsAppUnit and price enquiries
InstagramDMs off launch reels
TikTokComments on unit walkthroughs
MessengerPage messages
EmailAgent, investor and corporate mail
One buyer recordWritten as the conversation happens, by nobody
Every channel, one inbox
WhatsApp, Instagram, TikTok, Messenger and email land in a single queue. The AI auto-replies on all of them, and your agent takes over any thread with one click.
- Channel badges, unread counts and buyer budget inline
- AI auto-reply per conversation, human takeover at any moment
- Lifecycle moves itself: new, viewing, booked, owner
PPROPERTY CRM
HomeInboxBuyersLeadsPipelineListingsViewingsAnalyticsAI Agent Active
Auto-replying all channels
Chats58
NFNurul Faiqah2hStill got 3-bedroom in Tower B?…
ARArvind Raju5hType C is 1,150 sqft, park-facing…
CTCheryl Tan9hSaturday 14:30 with Yasmin is con…
HZ3Hafiz Zulkifli21hBank dah approve, boleh sign SPA…
NFNurul FaiqahTake Over
Hi, still got 3-bedroom units in Tower B? Budget around RM 700k. Name is Nurul.
AI · auto-replied in 4s
Thank you, Nurul! Here's what's left in Tower B:
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Type a message… (/shortcut for a template)Suggest↑ Send
Lifecycle stageNewViewingBookedOwnerBuyer profile
NFNurul FaiqahBudget RM 700k, 3-bedroom
No active alerts
From enquiry to keys, over nine months
Every unit and investor deal staged, valued and summarised from the conversation itself. A pipeline with a live value at every stage, negotiation notes written from the chat rather than from memory, and aging alerts long before a lead forgets your name.
P
DealsSearch buyersNFNurul FaiqahSuria Realty · this week
Deal
The whole book at a glance
Viewings this week, average response time and booking value, with every buyer grouped by stage, agent and value. This is the screen your Monday sales meeting wants on the wall.
- Figures that move with the week, not a static readout
- Buyers grouped by stage, each with a named agent
- Agent avatars, so no lead falls between two people
P
Buyer Pipeline
Suria Realty · this week
AIYMSK
Viewings this week
34
↑ 9%
Avg response time
38s
↓ 11s
Bookings value
RM 4.2m
↑ 18%
New Enquiries3 items
NFNurul FaiqahTower B · Type C, 3-bedAuto-repliedAIRM 680k
ARArvind RajuParkview · 2-bed, high floorViewing bookedYMRM 545k
CTCheryl TanDamai Residence · rentalLeadAIRM 2.3k/mo
Booked and Signed2 items
HZHafiz ZulkifliTower A · Type B, cornerLoan approvedYMRM 612k
LMLim Mei XinTenancy renewal · A-12-03Renewal dueSKRM 27.6k/yr
Who calls Mr. Faizal back when his loan is finally approved, six months on?
We do.
Property is a long game. The platform quietly tracks the lead who viewed in March, the loan that was resubmitted in July and the tenancy that expires in sixty days, then drafts the follow-up days ahead, ready to send with one tap.
Upcoming buyer datesReminder set
Sep04
Mr Faizal Idris, loan approved
Viewed Mar 2026 · Tower B, Type C · RM 680,000
Auto-message drafts 3 days before
Drafted by Property AIGood news, Encik Faizal. Your Maybank approval came through for Tower B Type C. Shall I hold Level 24 and set the SPA signing for this Saturday?
Prospecting
PCPerdana Capital Partners
Bulk purchase · 12 units
RM 7.9m
NXNexora Group
Corporate housing · 4 units
RM 2.4m
Negotiating
AAAnggerik Asset Holdings
Retail lot · 3,200 sqft
RM 4.6m
Won
TATeras Amanah Ventures
Investor block · 3 units
RM 1.74m
Investor pipelines, from chat to closed
Bulk unit purchases, en-bloc negotiations, commercial and retail leasing. Every corporate enquiry the AI fields moves through a board your sales team actually keeps updated, because the updates happen on their behalf.
One purchase, seven acts
The AI answers two of them. The CRM carries the other five, for the next nine months.
02Floor plan
Layouts, prices and a fact sheet, without waking an agent
Unit types, remaining stock, built-up areas and a PDF fact sheet go out attached to a viewing link, whether the enquiry is one unit or twelve.
Property Response AI
03Viewing
The slot becomes a record
Buyer, budget, unit interest, agent and viewing time are written down the moment the appointment is confirmed. Nobody retypes anything into a spreadsheet.
CRM and Buyer Intelligence
04Booking
The booking fee starts a clock, not a memory
The RM 5,000 booking fee, the unit number and the fourteen-day deadline sit on the deal, with the agent named and the countdown visible.
CRM and Buyer Intelligence
05Financing
The loan is the part that kills deals
Submissions, rejections, resubmissions and approvals are tracked per bank, so a stalled application surfaces as an alert instead of as a lost sale.
CRM and Buyer Intelligence
06SPA and handover
From signing to vacant possession without a gap
SPA milestones, progressive billings, defect liability and the handover date stay on the record, so the buyer is told before they have to ask.
CRM and Buyer Intelligence
07Repeat
The owner becomes the next investor
Second purchases, referrals to family and tenancy renewals reopen the account on their own cycle, drafted days ahead so someone only has to press send.
CRM and Buyer Intelligence
Every service area, answered like your best agent
Five pillars of property enquiry, on WhatsApp, Facebook, Instagram, TikTok and email. From a single studio rental to a twelve-unit investor block, every buyer, tenant and investor gets a precise reply in the voice of the team they are asking for.
01Sales and Unit Enquiries
Answer the launch enquiry before it cools
A buyer asks about a phase, and moments later they have remaining stock, built-up areas, pricing, the bumiputera discount and a fact sheet, in one uninterrupted thread.
- Live unit availability, pricing and remaining stock by type
- Fact sheets, masterplans and price lists sent in the same chat
- Rebates, discounts and package terms explained accurately
- Every launch enquiry captured, none left overnight
SR
Suria Realty · Property AI
online
Today
Still got 3-bedroom units in Suria Parkview?20:31
Yes, four Type C units left, 1,150 sqft, from RM 680,000. Levels 21 to 29, park-facing.20:31
Suria Parkview, Tower B
Completion Q4 2027.
20:32Type C price list and rebates1,150 sqft, from RM 680,000
typecpricelistandrebates.stcomp.link
20:32Type a message
02Viewings and Show Units
Fill the show unit without a phone call
Viewing slots offered, confirmed and reminded automatically, for show units and for occupied subsale properties alike.
- Weekend and weekday slots offered from the live agent calendar
- Reminders the evening before, with directions and parking
- Reschedules and no-shows logged against the buyer, not lost
- Fewer no-shows, more weekend slots filled
SR
Suria Realty · Property AI
online
Today
Can I see the show unit this Saturday?12:05
We have 11:00, 14:30 and 16:00 open with Yasmin. Which suits you?12:05
14:30 please, two of us.12:07
Type C show unit
Sales gallery, Jalan Damai. Parking at Level B1.
12:07Type a message
03Financing and Loan Support
The loan question, answered honestly
Indicative monthly instalments, downpayment, legal fees and stamp duty worked out in the chat, with panel banks and documents listed before the buyer walks in.
- Indicative instalments and downpayment by tenure and rate
- Panel bank packages and document checklists sent instantly
- Loan status tracked per bank, with resubmissions flagged
- Buyers arrive pre-qualified, not hopeful
SR
Suria Realty · Property AI
online
Today
If I buy the RM 680k unit, how much monthly?22:48
At 90% margin over 35 years at 4.1%, roughly RM 3,060 a month. Downpayment RM 68,000.22:48
Loan_Checklist_Panel_Banks.pdf2 pages · 640 KB
22:49Maybank, CIMB and RHB are on our panel. Shall I have Yasmin pre-check your eligibility?22:49
Type a message
04Rentals and Tenancy
Rentals let without a week of back-and-forth
Availability, rent, deposits and tenancy terms answered on the spot, with viewings booked and renewals raised before the unit goes empty.
- Rent, deposit structure and tenancy terms quoted accurately
- Furnishing, parking bays and pet policy answered in full
- Renewal drafted sixty days before the tenancy expires
- Shorter vacancy, fewer lapsed tenancies
SR
Suria Realty · Property AI
online
Today
Is the 2-bedroom at Damai Residence still available for rent?18:22
It is. RM 2,300 a month, fully furnished, two parking bays. Deposit is two months plus half.18:22
Damai Residence, Unit A-12-03892 sqft · available 1 Sep
damairesidence,unita-12-03.stcomp.link
18:23Can I view it Thursday evening?18:25
Type a message
05Handover, Defects and Property Management
Handover and defects, tracked to closure
Vacant possession dates, defect reports, service charge questions and facility bookings handled in one thread, with every case attached to the unit.
- Vacant possession and defect liability dates confirmed on request
- Defect reports logged against the unit with photos attached
- Service charge, sinking fund and facility bookings answered
- Defect backlogs visible, owners kept informed
SR
Suria Realty · Property AI
online
Today
There's a leak under the kitchen sink, unit B-15-07.09:41
Logged as defect DF-2291 against B-15-07. You're still within the defect liability period.09:41
Our contractor can attend Wednesday between 10am and 12pm. Does that work?09:42
Type a message
Every buyer, one conversation
Wherever an enquiry arrives, it gets one precise, instant reply with the right price, the right floor plan and a viewing link. Every detail is remembered, so a lead that needs nine months to close still has somebody who knows their name.
Buyers message in
- WhatsAppThe number on your site hoarding
- InstagramDMs off launch reels and unit tours
- MessengerYour Facebook page inbox
- TikTokComments under a walkthrough clip
- EmailAgents, investors, corporates
Property Response AI
Property Response AI sends out
- An instant replyIn seconds, in the buyer's own language
- The right priceLive stock and pricing, quoted with confidence
- Floor plansThe exact layout and built-up, not a brochure page
- An instalment estimateDownpayment, tenure and monthly, worked out in the thread
- A viewing slotBooked into the agent's live calendar
- A CRM recordWritten as it happens, by nobody
Everything under one roof
Four surfaces run the agency. Three of them are the CRM, and this is what each one is for.
Three of the fourCRM and Buyer Intelligence Platform
01Omnichannel inbox
Five channels arriving in one queue
- WhatsApp, Instagram, TikTok, Messenger and email in a single inbox
- Channel badges, unread counts and buyer budget inline
- AI auto-reply per conversation, with one-click agent takeover
- Viewings, units of interest and financing status on the profile beside it
NFNurul FaiqahTake Over
Hi, still got 3-bedroom units in Tower B? Budget around RM 700k. Name is Nurul.
AI · auto-replied in 4s
Thank you, Nurul! Here's what's left in Tower B:
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Unit: Type C, 1,150 sqft, park-facing
Levels 21 to 29 · from RM 680,000
Indicative instalment: RM 3,060/month
Book your show-unit viewing this Saturday →
Type a message… (/shortcut for a template)Suggest↑ Send
02Deals and investors
A nine-month cycle that does not go quiet on you
- Every stage carries a live value, written from the conversation
- Aging alerts when a lead has been silent longer than the stage allows
- Loan submissions tracked per bank, so a stall is visible the week it happens
- Investor accounts held as accounts, so history outlives the agent who left
EnquiryOpened the moment the AI fields a unit, rental or investor question.
Viewing bookedWritten into the agent calendar, with the thread attached to the lead.
Booking feeUnit number, RM 5,000 fee and the fourteen-day deadline on the deal.
Loan approvedTracked per bank, with resubmissions flagged before the deal stalls.
SPA signedMilestones and progressive billings handed to conveyancing with full history.
HandoverVacant possession, defect liability and the referral prompt that follows it.
03Owners and renewals
The reason an owner buys a second unit from you
- Handover dates, defect liability expiry and warranty milestones tracked
- Tenancy renewals raised sixty days out, drafted and ready to send
- Referral prompts to owners who have already had a good handover
- Second-purchase and upgrade offers timed to the owner's own cycle
Upcoming buyer datesReminder set
Sep04
Mr Faizal Idris, loan approved
Viewed Mar 2026 · Tower B, Type C · RM 680,000
Auto-message drafts 3 days before
Drafted by Property AIGood news, Encik Faizal. Your Maybank approval came through for Tower B Type C. Shall I hold Level 24 and set the SPA signing for this Saturday?
The fourthProperty Response AI
The part that never sleeps
- Answers in seconds on all five channels, in your agency's voice
- Quotes units, sends floor plans, attaches fact sheets and viewing links
- Handles sales, viewings, financing, rentals and property management
- Hands over to your agent the moment a human is wanted
SR
Suria Realty · Property AI
online
Today
What's the maintenance fee per sqft at Damai Residence?19:07
RM 0.33 per sqft, so about RM 294 a month for an 892 sqft unit, sinking fund included.19:07
Type a message
Three of the four are the CRM. That ratio is the product.
The old way costs you the sale you already paid for
You spent on the launch, the hoarding and the boosted reel. This is what happens to that spend on day one.
TodayWith the Property Management System
An enquiry at 11pm off a launch reel sits unread until Monday.
It is answered in seconds with the right unit, the right price and a viewing slot.
A buyer waits two days for a floor plan and an instalment figure.
Layout, built-up, downpayment and monthly instalment land in the same minute.
A lead who viewed in March is forgotten by the time his loan clears in September.
The stage ages, the alert fires, and the follow-up is drafted before anyone forgets.
The agent leaves and takes the account history with them.
Every thread, viewing and negotiation stays on the buyer and investor record.
Our leads used to die between the viewing and the loan approval. Now the system tells us who has gone quiet and what to say to them, and the follow-up is already written.
−65%
routine price and availability questions reaching agents
3×
faster from first enquiry to booked viewing
100%
of conversations logged to the CRM
Targets the system is built to hit, not results measured at a named developer.
Four steps to an agency that always replies
Live in days, not months. No new hardware, no new apps for your agents to learn.
01
Connect your number
We plug the AI into your existing sales WhatsApp number. Nothing changes for your buyers.
02
We train it on your projects
Unit types, price lists, floor plans, rebates, panel banks and tenancy terms. The AI learns your book.
03
AI answers, quotes and books
Every enquiry answered in seconds, every viewing booked, every lead logged to your Property CRM.
04
Your agents close
Agents step in where a human wins the sale, with the full thread and financing status in front of them.
Everything a sales director asks before saying yes
The details every developer and agency principal wants nailed down before they trust a new voice with their leads.
Yes. It plugs directly into your current sales WhatsApp Business number. Nothing changes for your buyers, and you keep the number printed on your hoardings and portal listings.
Stop losing the lead you already paid to acquire.
Message us on WhatsApp and experience exactly what your buyers will: the CRM and the AI, live, on your own phone. No slides, no sign-up.
or message us directly: +60 11-2916 0777