ST Comp Holdings
ST Comp Holdings
SRM
Supplier Relationship Management

Buy from people who have earned it.

Every delivery, shortfall, rejection and price variance recorded against the supplier who caused it, and every licence and certificate held to its date — so the renewal conversation happens with evidence instead of impressions.

See the expiry wallPick your industry
Supplier scoreRolling 90 days
76

At risk

Two documents expiring and price drifting above contract.

  • On-time, in-full82
  • Quality rejections91
  • Price against contract68
  • Documents current60

One board, every supplier, one score each.

This is the hotel build. Each industry scores what matters to it — fill rate for a pharmacy, SLA compliance for a mall, lot traceability for a hospital.

Supplier scorecardRolling 90 days · Live
SupplierCategoryStatusOn-time in-fullNext action
Seafood wholesalerFresh · dailyPreferred97%Nothing due
Meat and poultryFresh · dailyAt risk76%Review meeting set
Dry goods distributorAmbientApproved95%Nothing due
Beverage supplierBar · weeklyWatch88%Cert expires in 21d
Linen and laundryServicesApproved99%Nothing due
Bakery, newFresh · dailyOnboarding—HACCP doc pending

Nothing expires without warning.

Insurance, licences, permits and certifications are what make a supplier legal to buy from. Held as documents in a drawer they lapse quietly, and the first anyone knows is an audit finding or an uninsured contractor on your site.

  • Public liability insuranceCleaning contractor11 days
  • Food safety certificationSeafood wholesaler24 days
  • Wholesale licenceGenerics distributor46 days
  • Lift operating permitLift and escalator88 days
  • Workmen's compensationM&E subcontractor121 days
  • Device registrationCardiac devices164 days

A supplier whose document lapses stops being approved for the categories it covers, and orders to them are blocked rather than merely flagged.

Qualify, order, measure, renew.

Four steps and a loop. The loop is the product: what you measured in step three is what you negotiate with in step four.

  1. 1

    Qualify

    Documents, categories, terms and standing are checked before a supplier can receive a single order.

  2. 2

    Order on terms

    The purchase order carries the agreed rate, so the invoice has nothing to argue with.

  3. 3

    Measure at receipt

    On-time, in-full and any rejection is recorded by the person receiving it, at the moment it is true.

  4. 4

    Renew or replace

    The contract conversation opens with the measured record — which is where the loop closes, and where the money is.

What SRM owns.

Six modules underneath all six industry builds. What changes per industry is the compliance surface and what a good supplier is measured on.

  • Approved supplier list

    Who may receive a purchase order, for which categories, on what terms — enforced at the point of ordering rather than remembered by whoever raises it.

  • Onboarding and qualification

    Documents, references, financial standing and category approval collected once, before the first order rather than after the first problem.

  • Scorecards

    On-time, in-full, quality rejections and price variance recorded per delivery and rolled into a score that means something at renewal.

  • Certificate and licence expiry

    Insurance, permits, licences and certifications held with their dates, chased ahead of them, and enforced when they lapse.

  • Contract and price control

    Agreed rates applied at order and re-checked at receipt, so a price that quietly moved is caught rather than paid.

  • Spend analysis

    What you spend per supplier, per category and per site — which is the number that decides whether you have leverage in a negotiation.

orders to a supplier with a lapsed document
0

orders to a supplier with a lapsed document

industries with a build of their own
6

industries with a build of their own

typically recovered at renegotiation, on evidence
7%

typically recovered at renegotiation, on evidence

Six industries, six compliance surfaces.

Food safety, lift permits, wholesale licences, device registration, courier SLAs and contractor grades are not the same problem. Open the one you run.

The rest of the platform.

Three products on one data model and one vertical taxonomy. The industry you picked here is the industry you get there.

CRMEvery enquiry answered in seconds and written to a customer record.Open CRM
ERPStock, purchasing, costing and a month-end close that finishes.Open ERP

What procurement asks first.

Straight answers on scoring, enforcement, what it replaces and what your suppliers get to see.

Purchasing raises the order. SRM decides who is allowed to receive one, on what terms, whether they delivered what they promised, and whether they have earned the next contract. One is a transaction, the other is the relationship the transaction happens inside.

Bring us your worst supplier.

Tell us who keeps letting you down and what it costs when they do. We will show you what the record would have looked like if it had been measured.

Talk it throughStart a project