Every vendor qualified. Every lot traceable. Every certificate current.
A hospital's supplier file is a compliance obligation before it is a commercial one. Holding it as documents in a drawer is how an audit finding happens.
At risk
Two documents expiring and price drifting above contract.
- On-time, in-full82
- Quality rejections91
- Price against contract68
- Documents current60
The board your procurement team opens on Monday.
Device and consumable vendors qualified, documented, scored and traceable to the lot.
| Vendor | Category | Status | Compliance | Next action |
|---|---|---|---|---|
| Orthopaedic implants | Consignment | Qualified | Current | Nothing due |
| Cardiac devices | Consignment | Notice open | Lot recall | 12 lots quarantined |
| Surgical consumables | Stocked | Qualified | Current | Nothing due |
| Sterile supplies | Stocked | Watch | Expires 60d | Certification renewal |
| Biomedical service | Service | Qualified | Current | Calibration round |
| New device vendor | Trial | Onboarding | — | Registration check |
Nothing expires without warning.
Insurance, licences, permits and certifications are what make a supplier legal to buy from. Held as documents in a drawer they lapse quietly, and the first anyone knows is an audit finding or an uninsured contractor on your site.
- Public liability insuranceCleaning contractor11 days
- Food safety certificationSeafood wholesaler24 days
- Wholesale licenceGenerics distributor46 days
- Lift operating permitLift and escalator88 days
- Workmen's compensationM&E subcontractor121 days
- Device registrationCardiac devices164 days
A supplier whose document lapses stops being approved for the categories it covers, and orders to them are blocked rather than merely flagged.
How a supplier earns the next order.
Four steps and a loop, in this industry's terms. What is measured in step three is what the renewal is negotiated on.
- 1
Qualify before you buy
Registration, certification and product approval are verified before the vendor can receive an order.
- 2
Receive by lot
Lots are captured at goods-in, which is the only point at which traceability is free.
- 3
Reconcile consignment
What was used, what remains and what was invoiced are matched, rather than accepted on the vendor's statement.
- 4
Answer the notice
A field safety notice resolves to lots, locations and episodes in one query, with the actions recorded against it.
What hospital procurement runs.
Device and consumable vendors qualified, documented, scored and traceable to the lot.
Vendor qualification
Regulatory registration, sterility documentation, quality certification and product approvals held per vendor and per product line.
Device and implant traceability
Lots traced from vendor through store to the episode, so a field safety notice is answered in minutes.
Consignment reconciliation
Consignment implants and devices held on site reconciled against what was used and what was invoiced, rather than trusted.
Contract price enforcement
Group and negotiated pricing applied at order and checked at receipt, across every vendor and every line.
Vendor performance
On-time delivery, backorder rate, short supply and quality incidents scored per vendor and reviewed on a cycle.
Recall and field notices
Notices logged against the vendor, the lot and every location holding it, with the actions taken recorded.
- of vendors with current certification
- 100%
of vendors with current certification
- query from field notice to affected lots
- 1
query from field notice to affected lots
- on consignment reconciliation alone
- −12%
on consignment reconciliation alone
Targets the system is built to hit, not results measured at a named client.
The same SRM, built for the other five.
Each build scores what that industry actually buys, and holds the documents that industry is inspected on.
HotelRooms, F&B, banqueting and groups
Open Hotel
Shopping MallTenants, leasing, events and facilities
Open Shopping Mall
PharmacyDispensing, stock, batches and expiry
Open Pharmacy
HospitalViewingWards, consumables, theatre and pharmacy
You are here
E-CommerceCatalogue, warehouse, returns and fulfilment
Open E-Commerce
PropertyProjects, contractors, units and tenancy
Open Property
The rest of the platform, for hospital.
Three products on one data model and one vertical taxonomy. The industry you picked here is the industry you get there.
Hospital SRM, answered.
The questions this industry's procurement team asks before anyone signs anything.
Regulatory registration, sterility and quality documentation, and product-level approvals, held per vendor and per line with their expiry dates. A vendor whose documentation lapses cannot receive an order.
See it running on hospital suppliers.
Tell us who you buy from and what goes wrong when they let you down. We will show you the build that fits, with your own supply base in front of you.