Bill every tenant correctly, on the first of the month.
Leases, meters, service charge and the maintenance programme in one system — so billing runs from what actually happened in the centre rather than from a spreadsheet somebody maintains.
| Tenant | Unit | Status | Recovery | Next action |
|---|---|---|---|---|
| Anchor department store | L1-01 | Billed | 100% | Nothing due |
| Food court operator | L4-12 | Under | 71% | Meter re-read raised |
| Cinema | L5-01 | Billed | 100% | Turnover cert due |
| Fashion, 14 units | L2 | Billed | 99% | Nothing due |
| Kiosks, 22 units | L1 mall | Watch | 88% | Licence renewals |
| Office tower | T1 | Counting | — | Read scheduled |
The close finishes on the fourth.
Not because anyone works faster, but because the postings happen as the work happens instead of being assembled from paper in the first week of the following month.
- Day 01
Cut-off, all stores counted
Every location closes its own count. No store waits on another.
- Day 02
Goods received not invoiced matched
Receipts without invoices are found and accrued, not discovered in March.
- Day 03
Accruals and prepayments posted
Standing entries post themselves against the schedule they were set on.
- Day 04
Departmental P&Ls issued
Every head of department gets their own numbers the same morning.
Day 05Review, then nothing.·Days 06 to 12 stop being month-end at all.
Both runs are drawn on the same twelve days, so the gap between them is the thing you get back — eight working days a month, every month.
What shopping mall operations actually run.
Tenant billing, service charge, utilities recharge and the contractors who keep the place open.
- 01
Lease and tenancy ledger
Every unit, term, rent step, turnover clause and renewal date held once, with the billing that falls out of it raised automatically.
- 02
Turnover rent
Tenant sales captured monthly and the percentage clause applied without anyone re-reading the lease.
- 03
Service charge apportionment
The budget split by lettable area, reconciled at year end, and shown to a tenant line by line when they ask.
- 04
Utilities recharge
Chilled water, electricity and gas billed from actual sub-meter reads instead of a flat rate that under-recovers.
- 05
Planned maintenance
Lifts, escalators, chillers, fire systems and their statutory inspections scheduled with the contractor and the certificate attached.
- 06
Capital programme
Asset enhancement and replacement projects tracked against budget, commitment and spend to date.
How the numbers get there.
Four steps, each of them a posting rather than a report someone writes afterwards.
- 01
Hold the lease once
Term, rent steps, turnover clause and recovery basis are entered when the lease is signed and never re-keyed.
- 02
Read the meters
Sub-meter reads land in the system, so a recharge is a calculation rather than an argument.
- 03
Raise the billing
Rent, service charge, utilities and promotion fund go out on one statement per tenant, on schedule.
- 04
Reconcile at year end
Actual service charge against budget, apportioned and evidenced, ready for the tenant who asks to see it.
- manual tenant invoices
- 0
manual tenant invoices
- utilities recovered, from metered reads
- 98%
utilities recovered, from metered reads
- statement per tenant per month
- 1
statement per tenant per month
Targets the system is built to hit, not results measured at a named client.
The same ERP, built for the other five.
Each build has its own stores, cost model and compliance surface. Move between them here.
HotelRooms, F&B, banqueting and groups
Open Hotel
Shopping MallViewingTenants, leasing, events and facilities
You are here
PharmacyDispensing, stock, batches and expiry
Open Pharmacy
HospitalWards, consumables, theatre and pharmacy
Open Hospital
E-CommerceCatalogue, warehouse, returns and fulfilment
Open E-Commerce
PropertyProjects, contractors, units and tenancy
Open Property
The rest of the platform, for shopping mall.
Three products on one data model and one vertical taxonomy. The industry you picked here is the industry you get there.
Shopping Mall ERP, answered.
The questions this industry asks before anyone signs anything.
Yes. Tenant sales are captured each month and the percentage clause in that lease is applied automatically, including caps, floors and any exclusions the lease specifies.
See it running on shopping mall numbers.
Tell us how stock, purchasing and month-end work for you today. We will show you the build that fits, with your own operation in front of you.
